Your personalized song is now in creation

Thank you for your trust our team is working on your story.

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Didn’t receive your song yet?

Before contacting us, please check:

• Your Spam / Junk folder
• Your Promotions tab (Gmail)
• Your email search by typing “Mamelody”

Since our email may include attachments, some providers automatically place it in these folders.

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48–72 hours – Standard delivery time

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24 hours – Express option (if selected)

Real-time tracking isn’t available and that’s perfectly normal

Unlike a physical package, a personalized song is a custom digital product. There is no tracking number like with traditional shipping. Once your song is ready, it will be delivered directly to your email (and WhatsApp if requested).

CRÉER MA MÉLODIE MAINTENANT

One small request…

If the estimated delivery time has not yet passed, please allow us a little more time before contacting support.

This helps us focus fully on creating your song and delivering the best possible quality.

Delivery time passed and nothing received?

Checked your spam folder and the delivery time has passed? Don’t worry.
👉 Contact us and we’ll resend your song immediately.

Contact Us

Thank you for your trust, and enjoy your song ❤️

The Mamelody Team